Refund policy

Atelier Custom commissions

Atelier Custom commissions are made for an individual client and become final and non-cancellable once the final design is approved and the 50% deposit is paid. Completed commissions cannot be returned or exchanged because of a change of mind or aesthetic preference.

This does not affect coverage for defects or a watch that materially differs from its approved specification. Read the complete Atelier Custom Terms and Persa Warranty for details.